| 1. |
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Feedback regarding Infrastructure matters to be provided to the Stakeholders within three (3) working days; |
| 2. |
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Extracts of the approval MMKN paper to be distributed to implementing agencies within three (3) working days; |
| 3. |
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Complaints on Infrastructure assets (Roads, Buildings and Bridges) to be forwarded to related agencies within three (3) working days; |
| 4. |
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The appointment of The Authorities Board Members / Corporation (under the purview of Ministry) to be made before tenure ends; |
| 5. |
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The completed travelling applications outside Sarawak by agencies for official purposes to be processed within seven (7) working days for approval of Sarawak State Secretary; |
| 6. |
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The completed application for confirmation of service to be submitted to Human Resource Development and Management Unit, Office of the Premier of Sarawak for approval within seven (7) working days; |
| 7. |
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Feedback to TALIKHIDMAT complaints to be provided within three (3) working days; |
| 8. |
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Processing of bills, invoices and staff claims for payment within fourteen (14) days from the date of complete documents received by the Finance Division; and |
| 9. |
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Issuance of departmental warrant (not involving request for variation/ virement/supplementary) within five (5) working days from the date of complete application received by the Finance Division. |
